| Pricing and Billing |
 |
| Do I have to pay sales tax? |
| |
You only have to pay sales tax if you are located in the same state as our warehouse. |
| I have a question on my charges. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| What are my payment choices? |
| |
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. Mulberry Moon currently accepts payment by Visa, MasterCard, Discover, American Express and Paypal only. |
| I need a copy of my receipt/invoice. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
| |
Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
| |
Your credit card will be charged immediately upon placing your order. All personalized items are special ordered per your specifications and must be paid for in advance. |
Return to Help Index
